What we do
We provide high quality social and online media data analysis for professionals, using the latest advancements of AI in natural language processing, speech technology and image processing. We have global coverage.
We monitor events from multiple platforms in social media, news, blogs, forums, web pages. On global scale. Via a dashboard and API you get access to a wealth of data from-the-ground.
We provide fact-finding analyses for single events with timelines, perceptions, responses and other related developments. Dig deeper to truly understand the local situation.
We provide chatbots to facilitate your communication with staff, volunteers and citizens. Send updates from your systems and get feedback from-the-ground.
How it works
We configure the data collection an processingWe configure the collection and processing of the data for the country and language of your choice. If we don't have the appropriate classifiers already (e.g. for a less spoken local language) we develop them through a process of annotation and classification of the data.
You get accessYou receive the results and can browse the data 1) In your personalised dashboard or 2) connected to your own software via our API. Or you can analyse the results from a tailor-made report, for instance holding a detailed account of past events of your topic. Check solutions to see what that looks like.
State-of-the-art software, customizable for new use-cases in any language, including under-resourced languages. Learn what the sender wants to convey about complex in-depth topics. We follow a strong user centered design process. Assisted by a strict protocol, our solutions are guaranteed fit-for-purpose.
For solutions that last. We make sure that our solutions keep on delivering impact in a sustainable webservice. After delivery of any project, the developed solutions are hosted and maintained online in a robust environment. And shared with other users whenever possible. For sustainable solutions. For maximum impact.
We share and we care. We grew thanks to a wide network of academia, government and civil society organisations. We pass this on by a collaborative attitude and inclusive development processes, always on the lookout for integrated, whole solutions. Feel free to drop us a message and connect.