Online and social media

mining for professionals

Online and social media mining for professionals

Artificial Intelligence Natural Language Processing Image Processing Speech Technologies

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What we do

We provide high quality social and online media data analysis for professionals, using the latest advancements of AI in natural language processing, speech technology and image processing. We have global coverage.

Real-time Media Monitoring

We monitor events from multiple platforms in social media, news, blogs, forums, web pages.  On global scale. Via a dashboard and API you get access to a wealth of data from-the-ground.

Full-Detail Event Analysis

We provide fact-finding analyses for single events with timelines, perceptions, responses and other related developments. Dig deeper to truly understand the local situation.

Chatbots for Crowd-Sourcing

We provide chatbots to facilitate your communication with staff, volunteers and citizens. Send updates from your systems and get feedback from-the-ground.

How it works

You select the topic and countryYou choose the topic and the country you would like to monitor. Also, you determine which languages (in that country)  you want to include (just the main spoken language or also other local spoken languages). 

We configure the data collection an processingWe configure the collection and processing of the data for the country and language of your choice.  If we don't have the appropriate classifiers already (e.g. for a less spoken local language) we develop them through a process of annotation and classification of the data. 

You get accessYou receive the results and can browse the data 1) In your personalised dashboard or 2) connected to your own software via our API. Or you can analyse the results from a tailor-made report, for instance holding a detailed account of past events of your topic. Check solutions to see what that looks like. 

On request we develop extra featuresEach use-case has different requirements to really make that impact. Tailoring to specific use-cases, we developed our first chatbot (in Tanzania) and the fully interactive human-in-the-loop (for Myanmar). What does your project require more, to make guaranteed impact?

Why us

Tailored

State-of-the-art software, customizable for new use-cases in any language, including under-resourced languages. Learn what the sender wants to convey about complex in-depth topics. We follow a strong user centered design process. Assisted by a strict protocol, our solutions are guaranteed fit-for-purpose.

Reliable

For solutions that last. We make sure that our solutions keep on delivering impact in a sustainable webservice. After delivery of any project, the developed solutions are hosted and maintained online in a robust environment. And shared with other users whenever possible. For sustainable solutions.  For maximum impact. 

Collaborative

We share and we care. We grew thanks to a wide network of academia, government and civil society organisations. We pass this on by a collaborative attitude and inclusive development processes,  always on the lookout for integrated, whole solutions. Feel free to drop us a message and connect.

           People Share,                           

               We Listen

People Share,

We Listen